The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was a good surprise, with high-quality options and friendly chefs. I particularly enjoyed chatting with the omelette chef while enjoying my meal.” view full review
Great Pool & Spa!
“The pool and spa facilities were fantastic! We really enjoyed the spa on our first day—it was the perfect way to relax after a long journey.” view full review
Excellent Shower Pressure!
“The bathroom was a standout feature of our room, particularly the shower with its excellent water pressure. It made for a refreshing and invigorating start to each day.” view full review
Comfortable Rooms!
“The room was very nice and a true pleasure to stay in. The bed was incredibly comfortable, creating a cozy atmosphere that made it easy to unwind after a long day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Catering service
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Indoor swimming pool
Sun loungers
Ballroom
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Room features
Air conditioning
Heating
Mini-bar
Dressing area
Tea and coffee facilities
Bottled water
Ironing facilities
Bathroom
Bath/ Shower
Free toiletries
Sink
Self-catering
Electric kettle
Bedroom
Hypo-allergenic bedding
Media
Flat-screen TV
Sound docking station
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
495 Collins Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
495 Collins Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casino
Crown Melbourne
710 m
Stadium
Melbourne Cricket Ground
2.3
km
7 Riverside Qy Southbank
Eureka Skydeck
940 m
Gallery
National Gallery of Victoria
1.3
km
Botanical Garden
Royal Botanic Gardens Victoria
2.4
km
Parking area
Docklands Stadium
970 m
Square
Federation Square
1.2
km
Gallery
Arts Centre Melbourne
1.6
km
Mall
Block Arcade
680 m
Birdwood Ave
Shrine of Remembrance
2.5
km
Market
South Melbourne Market
2.1
km
Museum
Old Melbourne Gaol
2.0
km
Flinders Street Federation Square
Acmi
1.2
km
Church
St Paul's Cathedral
1.1
km
Library
State Library Victoria
1.5
km
Event hall
Melbourne Convention and Exhibition Centre
1.2
km
Little Bourke Street
Chinatown
1.5
km
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
2.7
km
Museum
Melbourne Museum
2.1
km
Hosier Lane
Hosier Lane
1.2
km
Park
Fitzroy Gardens
2.1
km
Museum
Victoria Police Museum
660 m
River
Yarra River
990 m
101 Waterfront Way
Melbourne Star Observation Wheel
2.4
km
Theatre
State Theatre
1.4
km
Park
Carlton Gardens
2.7
km
Nearby
Aquarium
SEA LIFE Melbourne Aquarium
330 m
btwn Spring & Elizabeth Sts
Collins Street
220 m
Museum
Immigration Museum
370 m
497-503 Collins Street
Melbourne 360 the Melbourne Observation Deck at Rialto
0 m
Restaurants
Merchant
30 m
495 Collins St
The Lui Bar
120 m
Rialto L 55 525 Collins St
Fall From Grace
50 m
477 Collins St State of Grace
The Grain Store
240 m
Ground Floor 517 Flinders Lane
Alluvial
60 m
495 Collins St Address Address: InterContinental Melbourne The Rialto
Saluti
210 m
525 Collins St
Tiamo 2
130 m
305 Lygon St Carlton
Warung Agus
130 m
305 Victoria St
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.0
Location
7.8
Service
8.8
Dining
7.2
Guest reviews
7.4/10
based on 5 reviews
4.5/5
based on 2430 reviews
8.2
8.2/10 based on 1030 reviews
#64 of 163 hotels in Melbourne based on Tripadvisor
George
United Kingdom,
February
2024
7.6/10
The hotel rooms were a bit 'tired' looking and needed some updates, but the internal balcony was a pleasant touch. The standard rooms were not consistent with the lobby, featuring locked rooms, strangely placed TV, and dirty shower cubicles, without a bath, but had a very comfy king bed. The service was very helpful and accommodating, meeting our needs efficiently. The location was central and convenient, especially for those visiting the CBD with easy access to the free tram. The dining experience did not meet expectations but was included in the fare. The facilities were generally well-maintained.
Rooms
7.0
The rooms were standard, needing some updates, but the king bed was very comfy.
Service
9.0
The service was very helpful and accommodating throughout our stay.
Location
8.0
The central location was convenient, especially for those visiting the CBD.
Dining
6.0
The dining experience did not meet expectations, but it was included in the fare.
Facilities
8.0
The facilities were generally well-maintained.
Arthur
United Kingdom,
November
2023
7.6/10
The hotel is situated in an amazing spot near Southern Cross station, with a view down onto it. The rooms, while clean and comfortable, lack soundproofing, causing disturbances. The service, especially for New Year's Eve, was exceptional but the location could use a refurbishment to match a 5-star status. The dining experience was delicious and generous, located down the stairs in the main atrium.
Rooms
7.0
The rooms, though correct for the suite booked, lack soundproofing and were not serviced promptly.
Service
9.0
The service was amazing, with total care from welcome to departure and indicated attention to details like delivering bags to the room.
Location
8.0
The location is in an amazing spot, recommended for shops and close to Southern Cross station.
Dining
8.0
The dining experience was delicious and very generous, offering various choices but can be busy on Sunday mornings.
Facilities
6.0
The hotel facilities could use a refurbishment to match a 5-star standard.
Simon
United Kingdom,
November
2023
8.2/10
Arriving at the hotel today was like stepping into luxury with a wonderful atmosphere. The comfortable bed and some of the best pillows ever made for a great night's sleep. However, the room was a bit shabby and dirty, which was disappointing. The staff were attentive, friendly, and helpful, but at times, the room became too warm and claustrophobic.
Rooms
7.0
The rooms had a wonderful atmosphere, a comfortable bed, and some of the best pillows ever. Tea and coffee were provided when I checked in. However, the room felt shabby and dirty.
Service
9.0
The staff were attentive, friendly, and helpful throughout my stay.
Location
9.0
The location was superb, offering easy access to the CBD, shops, restaurants, and even the free tram right outside the door.
Dining
8.0
The dining experience was good and probably better than what I expected. However, it was noted to be on the expensive side.
Facilities
8.0
The facilities were very comfortable but could use some improvements in cleanliness.
John
United Kingdom,
October
2023
7.2/10
I chose this hotel mainly for its brilliant location, close to everything Melbourne has to offer. The rooms are in decent size and very cozy but had not been serviced when we returned at 3 pm. The Nespresso machine in the room was a nice touch, and the customer service, particularly at the buffet breakfast, was amazing. However, the hotel needs serious updating to meet the standards of other 5-star establishments. The close proximity to the free tram stop on Good Friday was a bonus.
Rooms
7.0
The rooms are in decent size and very cozy, and the Nespresso machine in the room was a great addition.
Service
9.0
The staff, particularly the club manager, was so helpful and polite and took extra time to chat and ensure our stay was pleasant.
Location
8.0
The hotel's location is brilliant, close to everything Melbourne has to offer and conveniently near the free tram stop on Good Friday.
Dining
7.0
The fantastic customer service and delicious buffet breakfast were highlights, but dining options were limited, and I only received one of two ordered meals in the morning.
Facilities
5.0
The hotel is in need of repairs, maintenance, and serious updating to match the standards of other 5-star hotels.
Mary
United States,
June
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms seemed empty and poorly laid out but were quiet and a good size for two adults. However, facing a central courtyard was a nice touch instead of facing the road. A King Room would have been great!
Rooms
7.0
The rooms were quiet, spacious, and facing a central courtyard, making it a peaceful stay for two adults.
Service
8.0
The service was top-notch. The staff were very kind, professional, and helpful, although a few tweaks in room servicing were needed. The hotel's position in the CBD was convenient.
Location
6.0
The location suited our needs, but the room was not well-ventilated and got very hot. It would be great for business people due to its proximity to Collins St, though it was a bit dead for restaurant options at night.
Dining
7.0
The dining experience was lovely and plentiful, but the floor staff seemed robotic. However, the timing and availability of meals until 11am were appreciated.
Facilities
8.0
The hotel offered various services like room service, car hire, dry cleaning, housekeeping, valet parking, welcome drink, and tours/ticket assistance.
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